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Service Manager Crown Conference Centre 12 month maternity leave contract As a Crown employee, you'll be part of this key asset of Australia's tourism and entertainment industry. Crown attracts over 16 million international and local visitors each year, generating amongst the largest international tourism revenue by an Australian company. An exciting opportunity exists for an experienced Conference Service Manager to join the award winning Crown Promenade Hotel Conference Centre team.With recent extensions, the Crown Conference Centre is Australias only purpose-built hotel conference facility; catering for large residential conferences, meetings, seminars and product launches. Two plenary rooms accommodating 660 and 840 delegates theatre-style respectively are complimented by 16 concurrent rooms and a purpose-built exhibition floor featuring a dedicated loading dock. Role Responsibilities: - The Conference Service Manager is responsible for the day-to-day operation and management of all conferences and events within the Crown Conference Centre
- Manage, motivate and lead the Conference Centre team by providing visible leadership and encouraging teamwork to produce quality service standards
- Ensure excellent customer service by managing all aspects of the clients conference from arrival to departure
- The Service Manager also has financial responsibility and must ensure that conference operating budgets are adhered to.
What you need: - Significant experience in a Conference, Events or Banquets supervisory role is essential
- Strong people management skills
- Proven customer service experience
- Strong attention to detail and time management skills
- Excellent written & verbal communication skills
- Sound knowledge of MS Suite of products.
What we offer you: - Competitive salary and benefits package
- The opportunity to gain qualifications while you work
- Free meals at work and other great benefits
- Subsidised gym facilities on site
- Easy access to public transport and discounted parking
If you want to be part of the experience that only Crown can offer, and have the required skills and qualifications, then please submit your resume. We look forward to hearing from you. Closing date for applications is Sunday 19th February 2012
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